TRAVEL & VIP
A limited number of Travel VIP Packages and exclusive Morgan Wallen VIP Packages are available for purchase
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Frequently Asked Questions
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When does the artist presale begin?
The Morgan Wallen artist presale runs from Tuesday, November 17 through Thursday, November 19.
Specific presale start date and time varies by show. Please check local listings for your show’s presale start date and time. All tickets are subject to availability and are first come, first served.
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How long will presale registration be open?
Presale registration will remain open until Thursday, November 19 at 10pm ET / 7pm PT.
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How many dates can I sign up for?
There is no limit on the number of dates you can sign up for.
For multiple sign-ups, you will be prompted to login by entering just your phone number.
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I registered for a presale code, when will I receive it?
You will receive your presale code on Monday, November 16 before presales begin.
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How will my presale code be delivered?
Presale codes will be delivered via email and SMS to US phone numbers.
Canada and any other international numbers will receive their presale code via email only.
Emails will be delivered from AEG Presents.
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What happens if I don’t receive a presale code?
To ensure you have successfully registered, make sure to input your two-factor authentication code and receive a confirmation email after registering.
Codes will not be delivered until the night before the presale starts.
Be sure to check your email junk and spam filters.
If you have checked the above and still don’t receive, please reach out to register@aegpresents.com.
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I did not receive my two-factor verification code. How do I receive it?
If you are still running into issues with receiving your verification code, please try sending an SMS with 'Yes' or 'Start' to 33439. This might enable you to start receiving SMS Verification codes. Please attempt to register again after re-enabling. Please also check your spam folders. If this still does not work, please email register@aegpresents.com and we will assist accordingly.
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Will my presale code work for all shows?
No, your unique presale code will only work in the city you register for.
If you are looking to purchase tickets in multiple cities, you will need to register for that city and use its corresponding presale code.
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How many tickets am I allowed to purchase with my presale code?
The presale code will allow you to purchase a maximum of 6 tickets per show.
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Once I register for presale and receive the presale code, will it guarantee that I can purchase tickets during presale?
Participating in presale registration DOES NOT guarantee tickets to the show. Tickets will be available on a first come, first served basis.
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Where do I purchase the tickets?
Ticket links will be sent to you when you receive your presale code. Tickets will be sold from websites designated by the venues. This includes axs.com, ticketmaster.com, seatgeek.com.
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Will VIP Packages be available? How about Travel VIP Packages?
A limited number of Travel VIP Packages and exclusive Morgan Wallen VIP Packages will also be available. These offers can include tickets to the show, curated hotel accommodations, on-stage photo opportunities, preshow parties, custom merchandise and more.
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Are the tickets refundable?
All sales are final. No refund, No exchange available.
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What if I am having issues during the registration and presale process?If you have any issues, please email register@aegpresents.com and we will troubleshoot all issues and inquiries quickly to help resolve any issues.